Privacy Policy

Effective Date: [Insert Date]

Last Updated: [Insert Date]

At EnergyPlus.co.uk, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Who We Are

EnergyPlus.co.uk is a UK-based energy tariff comparison and lead generation website. We help users find better deals on home energy services, including solar panels, home insulation, and EV charger installations.

If you have any questions about this policy or how your data is handled, please contact us at:

• Email: privacy@energyplus.co.uk

2. Information We Collect

a) Information You Provide

• Full name
• Email address
• Phone number
• Postcode
• Energy usage and service interests

b) Automatically Collected Information

• IP address
• Browser type, OS, device type
• Pages visited, time on site

3. How We Use Your Information

We may use your personal data to:

• Provide energy comparison results
• Send your data to selected partners for quotes (with consent)
• Respond to enquiries and provide support
• Improve our website performance and services

4. Legal Bases for Processing

We rely on the following lawful bases:

• Consent: For marketing or lead forwarding
• Legitimate Interest: Improving user experience
• Legal Obligation: Compliance with UK law

5. Sharing Your Data

We may share your data with:

• Trusted energy service providers
• Analytics and hosting providers
• Regulatory authorities when required

We do not sell your data.

6. Cookies

We use cookies to personalize your experience and analyze traffic. You can manage cookies through your browser settings or cookie consent tools.

7. Data Retention

We retain personal data only as long as needed for the purposes set out above, typically up to 24 months unless a longer retention is legally required.

8. Your Rights

Under UK GDPR, you have rights including:

• Access to your data
• Correction or deletion
• Objection or restriction to processing
• Data portability
• Withdraw consent at any time

You also have the right to file a complaint with the Information Commissioner’s Office (ICO).

9. Third-Party Links

We may link to other websites. We are not responsible for their privacy practices. Please read their policies before submitting data.

10. Updates to This Policy

We may revise this policy from time to time. Changes will be posted here with a new “Last Updated” date.

11. Contact Us

For privacy-related questions or requests, contact us at:

• Email: privacy@energyplus.co.uk
• Business Address: [Insert Business Address]