How do I switch my UK home energy supplier after the October price cap?

Switching your UK home energy supplier after the October price cap is simple. Compare available tariffs, select the best option for your needs, and contact your chosen supplier to start the switch. You don’t need to contact your old supplier—your new provider will handle the process.

Will switching energy supplier save me money after the October price cap?

Many UK households can save money by switching energy supplier after the October price cap, as new deals and tariffs may become available. Always compare the latest offers and consider fixed and variable tariffs before making a decision.

Is there any risk of losing supply when switching energy providers?

Your gas or electricity supply will not be interrupted when switching providers. The process is regulated and seamless—your new supplier manages the switch to ensure continuous energy service.

Can I switch if I’m in debt with my current energy supplier?

You may still be able to switch suppliers if you owe less than £500 on either gas or electricity. This is dependent on your current supplier and tariff. Always check the terms and clear any debts if possible before switching to avoid complications.

How long does it take to switch energy suppliers in the UK?

Typically, switching energy suppliers in the UK takes between 2 and 3 weeks. This includes a cooling-off period in which you can change your mind if you wish.

What information do I need to switch energy providers?

You’ll need your postcode, current energy supplier’s name, your current tariff details, and a recent meter reading. Having a past bill nearby makes the process even easier.

Will I need to pay an exit fee to switch energy suppliers?

Some fixed-term tariffs carry an early exit fee if you switch before your contract ends. Check your energy bill or contact your current supplier to find out if an exit fee applies.

How can I compare energy deals tailored to my usage?

You can use trusted energy comparison services like Energy Plus to quickly and easily compare UK home energy deals based on your usage and location. This ensures you find a tariff that best fits your household and maximises your savings.

How to Switch UK Home Energy Supplier After the October Price Cap

With the October 2024 Ofgem price cap now in effect, millions of UK households are reviewing their home energy tariffs. If you're wondering how to find a better deal or save money on your gas and electricity, switching your energy supplier could be the answer. This step-by-step guide makes changing home energy providers simple, safe, and stress-free—so you can boost your savings and feel confident in your choice.

Why Switch Home Energy Suppliers Now?

Price Cap Update: The October price cap sets a maximum rate, but you could save more on a fixed or competitive tariff.
Better Customer Service: Spot issues with your provider? Many competitors offer faster service, smarter apps, and greener energy.
Exclusive Deals: New customer offers and online specials are available for switchers only.

Step 1: Review Your Current Energy Tariff

Start by checking the details of your current gas and electricity tariff. Find your most recent bill or use your provider’s online portal. Note:

Your current supplier and tariff name
Your current rates (unit and standing charge)
Your annual consumption in kWh (if available)
Your contract end date and any exit fees

Step 2: Compare Home Energy Deals Online

Use a trusted comparison site, or the Ofgem accredited tool, to compare gas and electricity tariffs. Energy Plus recommends:

Entering accurate usage for bespoke quotes
Comparing direct debit, prepayment, and pay-on-receipt options
Specifying interest in renewable or green tariffs if you wish

Look out for star ratings, customer reviews, and any rewards or incentives for new customers.

Step 3: Check the Terms—No Hidden Surprises

Is your current contract about to end? You may switch penalty-free within 49 days of expiry, under Ofgem rules.
Are there exit fees? For most standard variable tariffs (inc. after October cap), these won’t apply.
Read the full T&Cs on any new tariff—look out for fixed prices, discounts, or loyalty perks.

Step 4: Start Your Switch—It’s Quick & Seamless

Once you’ve picked your new supplier, you’ll need a few details:

Your name and address
Supply reference numbers (MPAN and MPRN, shown on your bill)
Recent meter readings
Bank details (for direct debit, if required)

The switch itself is always handled for you—there’s no engineer visit or disruption. Under Ofgem’s Energy Switch Guarantee, it usually takes no more than 5 working days.

Top Tips for a Smooth Switch

Take a meter reading on the switchover date to avoid overpaying.
Don’t cancel your old direct debit until your final bill is paid.
You’re never without power—your gas and electricity stay connected throughout.
Keep copies of emails and any confirmation of your new tariff.

Step 5: Enjoy the Savings and Greener Choices

After switching, you’ll receive a final bill from your old supplier and confirmation from your new one. Enjoy your improved rate, any sign-up bonus, and options for green or smart tariffs.

Happy family switching home energy supplier

How Much Could You Save?

While the price cap protects you from unfair hikes, fixed and specialist home tariffs are often £100–£300/year cheaper—especially if you haven’t switched in the last 12 months.

Compare Home Energy Deals It’s free, safe & takes just 60 seconds.

Frequently Asked Questions: Switching After the Price Cap

No. The price cap limits what suppliers can charge, but only on standard tariffs. You may find cheaper or greener fixed tariffs, so comparing options is still recommended after each price cap update.

No, you'll have continuous gas and electricity supply. Ofgem regulations guarantee there’s no interruption when you change home suppliers.

Yes! Most suppliers support smart meter data (SMETS2). Some older meters may temporarily revert to manual reads, but you can still switch and enjoy smart features with your new provider.

If you pay the energy bill directly (not your landlord), you have the right to switch home energy supplier. Always notify your landlord first and check your tenancy agreement for any related clauses.

Ready to Start Saving?

Join thousands of UK households who've switched with Energy Plus since the October 2024 price cap. Comparing takes just minutes, and you could save hundreds a year. There’s never been a better or easier time to make the switch!

Compare Energy & Switch

Quick, safe and no disruption to your supply.

Need more help? Call our UK support team on 0800 123 456, or visit our FAQ centre for more tips on managing your home energy account in 2024.

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Updated on 18 Dec 2025