EnergyPlus Media & Press Office

Press contacts, company info and how we work with journalists—plus a quick route for households to compare whole-of-market home energy deals with confidence.

  • Fast response for UK media: statements, data notes and interview requests
  • Transparent methodology for any EnergyPlus figures quoted
  • Consumer-first help: switching basics, eligibility and common pitfalls

For UK domestic energy only. We’ll never guarantee savings—quotes are estimated and depend on your tariff, meter and eligibility.

Media press office: what you’ll find here

This page is the fastest way for journalists, researchers and partners to get the right contact at EnergyPlus, understand what data we can provide, and see the assumptions behind any figures. If you’re a household looking to compare home energy tariffs, you can also request a quote here.

For journalists

  • Press enquiries and interview requests
  • Comment on tariffs, bills, switching and Ofgem rules
  • Data notes with clear limitations

For partners

  • How we present whole-of-market comparisons
  • Brand and attribution guidance
  • Accuracy checks before publication

For households

  • Request an energy quote (gas/electric)
  • Understand meter types and payment options
  • Spot exit fees and eligibility constraints
Key takeaways:
  • Energy prices and “best deals” vary by region, payment method, meter type and credit checks—so we always frame results as estimated.
  • For any EnergyPlus stats quoted, we can provide assumptions, time windows and caveats so you can report accurately.
  • We’ll signpost to independent help where relevant, including Ofgem, Citizens Advice and GOV.UK.

Press enquiries (and consumer quote requests)

Use the form to route your request to the right team. If you’re a journalist, include your deadline and the angle (e.g., price cap changes, switching rates, prepayment support, smart meters). If you’re a household, use this to request a quote and we’ll follow up.

What helps us respond faster
  • Deadline and publication/broadcaster name
  • UK nation/region focus (e.g., Scotland, North West, London)
  • Whether your question relates to Direct Debit, standard credit, or prepayment
  • Meter type: standard, smart, Economy 7, prepay, or other

What we can usually provide

Editorial comment

Plain-English explanation of what a change means for typical households, with caveats.

Data notes

Aggregated snapshots with a clear method statement and time period.

Consumer explainers

Switching, exit fees, tariffs, meter impacts, and eligibility constraints.

Attribution

Suggested wording so your audience understands “estimated” comparisons.

Send your request

We’ll use these details to respond. For households, your postcode helps us show region-specific unit rates and standing charges.

Start your comparison

By submitting, you confirm this is for a UK home energy comparison. We’ll use your details to provide quotes and contact you about your comparison. You can opt out at any time.

Media kit: company info and editorial approach

EnergyPlus.co.uk is a UK home energy comparison service. We focus on helping households understand tariffs, bills and switching—with UK-specific detail that reflects how pricing and eligibility actually work (region, meter type, payment method, and supplier checks).

What “whole of market” means (in practice)

We aim to show a broad range of available domestic tariffs across the market. Exact availability can still vary by supplier participation, product eligibility (e.g., smart meter requirements), and whether a tariff is open to new customers.

How we describe prices

When we reference prices publicly, we use estimated annual costs based on stated assumptions. We avoid “you will save” language and highlight that standing charges and unit rates can differ by region and tariff.

Two realistic household scenarios (with assumptions)

Scenario A: single-rate smart meter, Direct Debit

Home
2-bed flat in Greater Manchester (typical urban region)
Usage assumption
Electricity 2,000 kWh/year; Gas 8,000 kWh/year
Illustrative tariff inputs
Elec 26p/kWh + 60p/day standing; Gas 7p/kWh + 31p/day standing
Estimated annual cost (illustrative)
Electricity: (2,000×£0.26)=£520 + (365×£0.60)=£219 ? £739
Gas: (8,000×£0.07)=£560 + (365×£0.31)=£113 ? £673
Total ˜ £1,412/year

Figures are worked examples only. Your unit rates and standing charges depend on region, tariff and payment method.

Scenario B: Economy 7 electricity, electric-only home

Home
1-bed flat in the South East with storage heaters
Usage assumption
Electricity 3,600 kWh/year (60% night / 40% day)
Illustrative tariff inputs
Day 30p/kWh; Night 14p/kWh; Standing 62p/day
Estimated annual cost (illustrative)
Day: 1,440×£0.30=£432
Night: 2,160×£0.14=£302.40
Standing: 365×£0.62=£226.30
Total ˜ £961/year

Economy 7 suitability depends on when you use electricity. A single-rate tariff may be cheaper if most usage is daytime.

Important: These scenarios are not predictions and aren’t tied to a specific supplier. They show how UK bills are typically built: unit rates + standing charges, shaped by region, meter type and payment method.

What journalists often ask (and what households should compare)

If you’re reporting on “best deals” or advising audiences to switch, these are the practical comparison points that change the answer in the UK.

Comparison point Why it matters What to check / ask for
Region Standing charges and unit rates vary across distribution regions. User postcode or region in any comparison; avoid UK-wide single figure without caveats.
Payment method Direct Debit, standard credit and prepayment can price differently and affect access. Whether the tariff is available for prepay; any additional requirements.
Meter type Single-rate vs Economy 7; smart meter requirements; prepay compatibility. Economy 7 timings; smart meter install/compatibility; whether tariff is “smart-only”.
Tariff type Fixed vs variable affects bill volatility and switching flexibility. Fix length; what happens at end of fix; any price guarantees.
Exit fees A cheaper rate can be offset by fees if you need to move or switch again. Fee per fuel; when fees apply; any “switching window” with no fee.
Eligibility Some deals are restricted: new customers only, online-only, credit checks, etc. New/existing customer rules; credit check notes; online account requirement.

Decision checklist: who this page suits

  • Journalists needing a quick, accountable contact and clear assumptions
  • Researchers who need UK-specific caveats (region/meter/payment method)
  • Households who want a trust-led route to request a quote

Who it may not suit

  • Business energy enquiries (we focus on domestic)
  • Requests for personal customer data (we only discuss aggregated, non-identifiable trends)
  • Stories needing guaranteed savings claims (we don’t make them)
Editorial caution for reporting: If you quote “average bills” or “typical usage”, clearly state the basis (kWh assumptions, region, payment method). UK audiences can see materially different outcomes based on standing charges and meter type.

Costs, exclusions and common pitfalls (UK-specific)

These are the most common reasons a “cheapest tariff” headline doesn’t match what a real household can get—or what they’ll pay.

Exit fees on fixed tariffs

Some fixed deals charge an exit fee per fuel. If you move home or want to switch again, that fee can wipe out short-term gains.

Standing charges

A tariff with a lower unit rate can still cost more overall if the standing charge is high—especially for low-use homes.

Payment method restrictions

Some tariffs are Direct Debit only, or not available for prepayment customers. Always confirm eligibility before advising people to switch.

Economy 7 suitability

Two-rate tariffs can be great if you use power overnight (e.g., storage heating), but can backfire if most use is daytime.

Smart-meter-only deals

Some products require a compatible smart meter and communications coverage. If you can’t get one installed, the tariff may not be available.

Moving home mid-contract

Whether you can keep a tariff depends on supplier policy and the new property’s meter setup. Reporters should avoid implying portability is guaranteed.

Common reporting trap: quoting a single “average annual bill” without stating assumptions (kWh, region, payment method). A better approach is to show a range, or give one scenario with explicit inputs.

FAQs (UK domestic energy)

What counts as a press enquiry?

Any request from UK media for comment, background briefings, interview spokespeople, or checking the assumptions behind energy pricing claims.

Do you provide “best tariff” lists for the whole UK?

We can share comparisons, but we avoid one-size-fits-all rankings. The “best” tariff changes by region, payment method, meter type and eligibility.

Can you comment on the Ofgem price cap?

Yes—where relevant we’ll explain what the cap is (and isn’t), and who it affects. We’ll also signpost to Ofgem’s official guidance for exact definitions.

Is switching energy always free?

Switching supplier is usually straightforward, but you may face exit fees if you’re on a fixed tariff. Always check the tariff’s terms and your contract dates.

Does my postcode really change my quote?

Yes. Unit rates and standing charges vary by electricity and gas distribution region, so postcode is essential for an accurate estimate.

I’m on a prepayment meter—can I still switch?

Often yes, but availability can be narrower and some tariffs are Direct Debit only. Your meter type and any debt arrangements can affect options.

Do you share personal customer data with the media?

No. We don’t provide identifiable personal data. If we share trends, they’re presented in aggregated form with privacy safeguards.

What details should households have ready for a quote?

Postcode, whether you pay by Direct Debit/standard credit/prepay, and your meter type (smart/Economy 7). If you know your annual kWh usage, that helps.

If you need urgent consumer help: For billing disputes or emergencies, Citizens Advice and your supplier are usually the fastest route. If you smell gas, call the National Gas Emergency number.

Trust, methodology and sources

Page ownership

Written by
EnergyPlus Editorial Team
Reviewed by
Energy Specialist
Last updated
February 2026

How we assess and describe energy comparisons

When we discuss comparisons publicly (including for media), we aim to be precise about what was compared and what can change the outcome. Our default approach:

  • Inputs: postcode/region, fuel type (gas/electric or electricity-only), payment method, meter type, and (where available) kWh usage.
  • Outputs: estimated annual cost built from unit rates (p/kWh) plus standing charges (p/day).
  • Ranking logic: we prioritise total estimated annual cost, then highlight trade-offs such as exit fees, fix length, and eligibility.
  • Limitations: availability can change quickly; some tariffs are restricted (new customers, smart-only, online-only); credit checks and supplier policy can affect access.
What we won’t do: We won’t guarantee savings, claim a tariff is “best for everyone”, or present a single UK-wide figure without explaining assumptions.

Independent UK sources we use

Ofgem (regulator guidance) Citizens Advice (consumer support) GOV.UK (official services & schemes)
Attribution note for media: If you quote an EnergyPlus estimate, please include the assumptions (postcode/region, payment method, meter type, and usage if stated) and the date range it relates to.

Need a comment, data note, or a household quote?

Send one form and we’ll route it to the right team. We’ll always be clear about assumptions and limitations.

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Updated on 23 Feb 2026