Cookies Policy for energyplus.co.uk

We use cookies and similar technologies to make energyplus.co.uk work, enhance your experience, measure performance, and market our services responsibly. You control your choices at any time.

Applies to: energyplus.co.uk (United Kingdom) • Last updated: 11 October 2025

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your settings, understand how you use pages, and tailor content or advertising. We also use similar technologies such as pixels, local storage, session storage, and tags. In this policy, we refer to all of these collectively as “cookies”.

2. Who we are

This Cookies Policy applies to energyplus.co.uk (“we”, “our”, “us”). For details about how we handle personal data, please read our Privacy Policy and Terms. If you have questions, contact us.

3. Legal basis & compliance

We follow UK law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Strictly necessary cookies: set based on our legitimate interest to deliver a secure, functioning website and services you request.
All other cookies (e.g., analytics, advertising): used only with your consent collected via our cookie banner or preferences centre.

You can withdraw consent at any time through the cookie preferences.

4. Types of cookies we use

4.1 Strictly necessary

Required for core functionality such as page navigation, secure login, form submissions, and fraud prevention. The site cannot function properly without these.

4.2 Performance & analytics

Help us understand how visitors use our site so we can improve content, navigation, and features. Data is aggregated where possible.

4.3 Functionality

Remember choices (such as language or region) and provide enhanced, personalised features.

4.4 Advertising & marketing

Used to deliver relevant ads, limit ad frequency, and measure campaign effectiveness. May be set by us or our advertising partners.

4.5 Social media

Enable content sharing and interactions with social networks, which may build a profile of your interests.

5. Examples of cookies

The cookies set on your device can vary depending on which pages you visit and whether you are logged in. The following are typical examples; the exact set may change as we improve our site.

Third-party providers control their own cookies. Please review their policies for details on how they process data.

6. How to manage your preferences

You can choose which optional cookies we set:

Open the preferences centre using the button below.
Toggle categories on or off to suit your needs.
Save your choices. Your settings will apply on this device and browser.

If you clear your cookies or use a different browser or device, you may need to set your preferences again.

7. Managing cookies in your browser

You can also control cookies through your browser. Instructions from popular browsers:

Blocking some cookies may impact site functionality and your ability to use certain features.

8. Third-party cookies & similar technologies

We may use trusted partners to help analyse usage, deliver advertising, and improve performance. These partners may set cookies when you view our pages. Where required, we obtain your consent before such cookies are used.

Analytics: Google Analytics, Microsoft Clarity
Advertising: Google Ads, Microsoft Advertising (Bing), Meta
Social: Platforms that enable sharing and engagement features

For more information, see the providers’ privacy resources:

9. Retention & expiry

Cookies remain on your device for varying periods:

Session cookies: deleted when you close your browser.
Persistent cookies: remain until they reach their expiry date or you delete them.

We set reasonable retention aligned with purpose and UK GDPR principles of data minimisation and storage limitation.

10. International transfers

Some providers may process data outside the UK. Where applicable, we rely on appropriate safeguards, such as the UK Addendum to the EU Standard Contractual Clauses or other lawful transfer mechanisms. See our Privacy Policy for details.

11. Changes to this policy

We may update this policy from time to time to reflect changes to our cookies, technology, or legal requirements. We will post the updated version here and adjust the “Last updated” date at the top of the page.

12. Contact us

If you have questions about this Cookies Policy or your privacy choices, please contact us. We aim to respond promptly and will do our best to help.

For independent guidance about cookies, visit the UK Information Commissioner’s Office (ICO): ico.org.uk/for-the-public/online/cookies.

Frequently asked questions

Can I use the site if I reject non-essential cookies?

Yes. The site will still work with strictly necessary cookies. Some features relying on analytics or personalisation may be limited.

How often will you ask for consent?

We typically remember your choices for up to 6–12 months or until you delete cookies. We may ask again if we significantly change our cookies or the law requires it.

Do you sell my data?

No. We do not sell personal data. See our Privacy Policy for how we process information.

How can I withdraw consent?

Open the cookie preferences and switch off the categories you no longer wish to allow. You can also delete cookies in your browser.