How do I switch my energy tariff with Energy Plus?

To switch your energy tariff with Energy Plus, review the available tariff options, choose the one that best fits your usage and budget, and follow the switch instructions provided in your online account. If you need help choosing, contact our support team for guidance.

Will there be any interruption to my gas or electricity supply when I switch tariffs?

No. Switching energy tariffs should not interrupt your gas or electricity supply. Your energy continues to flow as normal while the tariff change is processed.

How long does it take to change to a new tariff?

Tariff changes are typically processed within a few working days, depending on your account and meter setup. If a meter reading is required, providing it promptly can help avoid delays.

Are there exit fees for switching energy tariffs?

Some fixed tariffs may include exit fees if you switch before the tariff end date. Check your tariff terms in your Energy Plus account or contact support to confirm whether any fees apply before you change.

Can I switch tariff if I have a smart meter or prepayment meter?

In many cases, yes. Your eligibility can depend on your meter type and configuration. If you have a smart meter or prepayment meter, check your account options or speak to Energy Plus to confirm which tariffs are available to you.

What information do I need to switch energy tariff?

Usually you only need access to your Energy Plus account. Having your latest meter readings and an idea of your typical usage can help you select the most suitable tariff and ensure accurate billing when the new tariff starts.

Will switching tariff change my Direct Debit amount?

It can. A new tariff may change your projected annual cost, which can affect your recommended Direct Debit. You can review your payment settings in your account and contact Energy Plus if you want to discuss payment options.

Can I switch tariff if I am in credit or have an outstanding balance?

In many cases you can still switch, but the options available may depend on your account status. Any credit or balance will remain on your account and continue to be applied to your bills under the new tariff.

How can I compare Energy Plus tariffs to choose the best option?

Compare tariffs by looking at the unit rates, standing charges, tariff length (fixed or variable), and any exit fees. Use your typical consumption (kWh) to estimate costs and choose the tariff that matches your preferences for price certainty and flexibility.

Where can I get help switching my Energy Plus tariff?

If you need help, visit the Guides & FAQs section or contact Energy Plus customer support. You can also log in to your account to view available tariffs and request a switch.

Switch energy tariff: a UK guide to switching safely

Learn when it’s worth switching, what to check first (meter, payment method, exit fees), and how the switch happens in practice—plus a simple form to get a whole-of-market quote.

Switch tariff without changing supplier, or switch supplier for a different deal
Typical switch time: around 5 working days (can vary)
Understand standing charges, unit rates, and any exit fees before you commit

Get your energy quote How switching works

Estimates only. Prices and availability vary by region, meter type and payment method. Always check tariff terms before you switch.

Fast answer: how to switch an energy tariff in the UK

If you’re on a variable tariff (including many standard tariffs), you can usually switch at any time. If you’re on a fixed tariff, you can still switch—but check for exit fees and the switching window (many suppliers waive exit fees close to your tariff end date).

What you’ll need

Postcode (pricing varies by region)
Fuel type(s): gas, electricity, or both
Meter type: credit, prepayment, smart meter
Approx. usage (kWh) or annual spend (estimate)

What to compare

Unit rate (p/kWh) and standing charge (p/day)
Tariff type (fixed vs variable)
Payment method (Direct Debit, on receipt, prepay)
Exit fees and contract length

What happens after you apply

You’ll get a confirmation and tariff documents
The new supplier arranges the switch (no engineer visit for a normal switch)
On switch day, you provide a meter reading (unless smart reads are used)

Key takeaway: the cheapest option for you depends on region, meter type, payment method and how much energy you use. Comparing on your own details is the safest way to avoid “paper savings” that don’t show up on bills.

Get a whole-of-market energy quote

Share a few details and we’ll match you with suitable home energy tariffs. We’ll use your information to produce estimated comparisons based on your region and meter type.

Good to know: If you rent, you can usually switch if you pay the energy bill. If energy is included in rent or you’re in a managed block heat network, switching may not be possible.

What we’ll ask you on the next step

Whether you want gas, electricity or dual fuel
Your payment method (e.g., monthly Direct Debit)
Your meter type (including prepayment and smart)
Rough usage (if you know it)

Start your quote

How switching energy tariffs works (step-by-step)

Check your current tariff: look for your tariff name, whether it’s fixed/variable, your unit rates and standing charges, and any exit fees. This info is usually on your bill or online account.
Compare like-for-like: ensure the comparison matches your payment method and meter type (e.g., prepayment tariffs are priced differently).
Choose a tariff and apply: you’ll receive the tariff terms. Read the standing charge, unit rate, contract length, exit fees and any discounts/conditions.
Cooling-off period: you usually have a period to change your mind for distance sales (terms depend on the supplier and product).
The switch completes: commonly around 5 working days for a supplier switch. Your supply won’t be interrupted.
Provide a meter reading: on or close to switch day, submit a reading (unless smart readings are used) so final and first bills are accurate.

Switching tip: If you’re worried about bills while you decide, focus on the total estimated annual cost and not just the unit rate—standing charges can make a big difference, especially for low usage homes.

Two realistic UK switching scenarios (with numbers)

These examples use simplified assumptions to show how tariff features change outcomes. They are not a promise of savings and exclude VAT nuances or supplier-specific add-ons.

Scenario A: low electricity use (flat, single occupant)

Assumed usage: 1,800 kWh/year (electric only)
Tariff 1 (higher SC, lower unit): SC 60p/day; unit 24p/kWh
Estimated annual cost: £657
Tariff 2 (lower SC, higher unit): SC 40p/day; unit 26p/kWh
Estimated annual cost: £628

Calculation shown: annual = (standing charge × 365) + (unit rate × kWh). For low usage, a lower standing charge can outweigh a slightly higher unit rate.

Scenario B: higher dual-fuel use (family home)

Assumed usage: Elec 3,600 kWh; Gas 12,000 kWh/year
Estimated annual cost: £1,568
Estimated annual cost: £1,469

Fixed tariffs can improve predictability, but may include exit fees. Variable tariffs can change (up or down) with the supplier’s prices and market conditions.

Caveat: Real bills depend on your actual kWh usage, regional rates, tariff eligibility, and how your supplier applies charges. Always check the tariff’s unit rate(s), standing charge and contract terms.

Compare your switching options (and pick what fits)

“Best” depends on what you value: lowest estimated cost, price certainty, flexibility, or eligibility (for example, prepayment and smart meter setups can limit options).

Option	Who it suits	Pros	Watch-outs
Switch tariff with your current supplier	You want minimal admin and you’re broadly happy with service	May be quicker; no change of supplier account	May not be the lowest cost available across the market
Switch supplier to a fixed tariff	You value predictable rates for a set period	Budget certainty; easier to forecast monthly payments	May have exit fees; can miss out if prices fall
Switch supplier to a variable tariff	You want flexibility and may switch again later	Often no exit fee; easier to move if you find a better deal	Rates can change; monthly costs may fluctuate
Change payment method (e.g., to Direct Debit)	You can pay monthly and want access to more deals	Can unlock cheaper rates for some tariffs	Not always available; credit checks/eligibility can apply

Decision checklist (quick and practical)

Contract end date: are you close enough to avoid exit fees?
Exit fees: per fuel, per account—check the tariff documents.
Meter type: prepayment and some smart setups can limit options.
Payment method: Direct Debit vs pay-on-receipt vs prepay.
Standing charge sensitivity: low users should compare carefully.
Warm Home Discount / support schemes: check if the supplier participates and your eligibility.

Who switching is likely to suit (and who it may not)

Likely to suit you if:

You’re out of contract or on a variable tariff
You can pay by monthly Direct Debit
You have accurate usage (or a recent bill) to compare with
You’re happy to submit meter reads at switch time (if needed)

May not suit (or needs care) if:

You’re tied into a fix with high exit fees
You’re on a complex meter (e.g., some legacy Economy 7 setups) and options are limited
You’re in a property where the landlord/management company controls energy supply
You’re moving home imminently (timing matters)

Costs, exclusions and common pitfalls (UK-specific)

Exit fees and timing

Fixed tariffs may charge an exit fee if you leave early. Fees can be per fuel, so dual-fuel switches can incur two fees.

Look for wording like “termination fee” or “exit fee” in the tariff terms and check if there’s a fee-free window near the end date.

Prepayment, smart meters and eligibility

Not every tariff supports every meter and payment type. Some deals are available only for monthly Direct Debit, and prepayment tariffs may be priced differently.

If you have an older prepayment meter or a complex setup, confirm compatibility before switching.

Standing charges can change the result

A tariff with a low unit rate can look cheap, but a high standing charge may make it worse for low users.

Always compare the estimated annual cost using your usage (kWh) if possible.

Discounts and bundled add-ons

Some tariffs include time-limited discounts or extras. Make sure you understand what happens after the intro period and whether add-ons are optional.

Moving home during a fix

If you move, your supplier may let you take the tariff with you, offer an alternative tariff, or treat it as an early exit (terms vary). Check before you commit if a move is likely.

Important: If you owe money to your current supplier, you can still be able to switch, but there can be restrictions—particularly with prepayment meters (debt can be transferred in some cases). If you’re unsure, get advice before switching.

Switching energy tariff FAQs

Will my gas or electricity go off when I switch?

No—switching supplier/tariff shouldn’t interrupt your energy supply. The change is administrative and happens in the background.

How long does it take to switch energy supplier in the UK?

Many switches complete in around 5 working days, but it can vary depending on the supplier, meter details and any issues matching your address or meter information.

Can I switch if I’m renting?

Usually, yes—if you are the person responsible for paying the energy bills. If bills are included in rent, or you’re supplied via a communal/heat network, you may not be able to switch supplier.

Can I switch if I have a prepayment meter?

Often, yes, but your tariff choice can be more limited and prices can differ from credit meters. If you have debt on the meter, additional rules may apply and you may need to resolve or transfer it (terms vary).

Do I need a smart meter to switch?

No. You can switch with a traditional meter. A smart meter can make readings easier, but it’s not required for most tariffs.

What meter readings do I need to provide?

You may be asked for a reading when you apply and again around switch completion. This helps produce an accurate final bill from your old supplier and a correct opening reading for your new supplier.

What if my first bill after switching looks wrong?

Check the opening meter reading used. If it’s incorrect, contact your new supplier and provide evidence (photos of the meter reading can help). Billing issues are often resolved by correcting the opening reading and reissuing bills.

Is dual fuel always cheaper?

Not always. Some suppliers price dual fuel competitively, but in other cases it can be cheaper to have separate gas and electricity suppliers. Compare total estimated costs both ways if you’re open to it.

Can I switch if I’m in debt to my supplier?

Possibly, but it depends on how you pay and the debt level. With some prepayment arrangements, debt can be transferred. If you’re struggling, consider free guidance before switching.

Trust, methodology and sources

Page ownership

Written by: EnergyPlus Editorial Team
Reviewed by: Energy Specialist
Last updated: March 2026

How we assess switching advice (and the limits)

This guide is designed to help UK households understand the practical steps and common trade-offs when switching energy tariffs. We focus on what changes your bill in real life: unit rates, standing charges, meter type, payment method, contract terms and eligibility.

Regional pricing: We assume users will compare using their postcode because electricity distribution regions affect rates.
Payment method: We highlight where Direct Debit vs pay-on-receipt vs prepayment can change available tariffs and prices.
Meter compatibility: We note that certain meters (including some prepayment and legacy multi-rate meters) can reduce tariff choice.
Scenario calculations: Example costs are calculated as (standing charge × 365) + (unit rate × annual kWh). They are illustrative and don’t represent all tariff structures (e.g., time-of-use rates).
No guarantees: Savings, acceptance and switch times vary by supplier and personal circumstances.

Editorial principle: We prioritise clarity and decision usefulness over hype. If a detail affects eligibility, billing or risk (like exit fees or standing charge impact), it appears prominently.

Sources (UK)

Ofgem (UK energy regulator) — switching process, consumer protections and market rules
Citizens Advice: Energy — practical consumer guidance (billing issues, complaints, switching help)
GOV.UK — general consumer and household guidance, including cost support where applicable

We review this page regularly and update when switching rules, timelines, or common household eligibility factors change.

Ready to switch energy tariff with confidence?

Get a quote based on your postcode, meter type and payment method. You’ll see options that fit your household—without relying on generic averages.

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Updated on 30 Mar 2026