Outfox the Market reviews 2026: is it any good?
Now trading as Outfox Energy after its June 2025 rebrand — a nine-year-old budget challenger with 54,000+ Trustpilot reviews. Here's our honest verdict, and how to check its prices against suppliers you can switch to today.
Compare live switchable prices →Outfox the Market at a glance
| Company | Foxglove Energy Supply Ltd, Leicester — trading as Outfox Energy |
| Launched | Late 2017 as Outfox the Market; rebranded June 2025 |
| Trustpilot | ~4.7–4.8 / 5 from 54,000+ reviews (July 2026) |
| Independent scores | ~8th of major suppliers, Citizens Advice latest quarter |
| Known gaps | No mobile app; phone response slowed during rebrand |
| Switchable via EnergyPlus? | No — use our quote to benchmark against switchable suppliers |
Who is Outfox the Market — sorry, Outfox Energy?
If you searched for "Outfox the Market reviews", you're looking at the right company under its old name. The Leicester-based supplier — legally Foxglove Energy Supply Limited — launched in late 2017 as Outfox the Market and rebranded to Outfox Energy in June 2025. Same licence, same operation, fresher paint.
It earned its early reputation the straightforward way: undercutting the big six with lean, often variable-rate tariffs sold direct. Nearly a decade on, it is one of the survivors of the challenger-supplier era that killed off dozens of rivals in 2021–22 — which is itself a data point about how the business is run.
What customers actually say
Outfox's Trustpilot score sits around 4.7–4.8 out of 5 from more than 54,000 reviews (July 2026) — a genuinely large sample for a supplier its size. The consistent praise: easy to reach a human, and bills that make sense. On the independent side, it placed around 8th of the major domestic suppliers in the most recent Citizens Advice performance table, with its best marks for switching speed and billing clarity.
The recurring gripes are practical rather than alarming: there is no mobile app (account management is web-based), and phone response slowed noticeably around the 2025 rebrand. Complaint handling within eight weeks scores mid-pack — fine, not exceptional.
Tariffs: heritage of cheap, but verify on your usage
We don't reprint rate tables here — challenger pricing moves too fast for a static page to stay honest. Outfox's history is aggressive variable deals, and as ever the questions that decide whether it's right for you are: how does the standing charge compare for your usage level, is the rate variable or fixed, and what does the whole-market picture look like on your actual postcode today?
Our verdict
A credible budget pick with an unusually long track record for a challenger. Nine years of trading, a 54,000-strong review base at ~4.7–4.8, and top-half independent performance scores add up to a supplier that does the basics well. The trade-offs: no app, service that wobbled during the rebrand, and a variable-rate heritage that suits bill-watchers more than set-and-forget customers.
Before you decide: see what you'd actually pay
EnergyPlus can't switch you to Outfox the Market — but our whole-of-market quote shows live prices from suppliers we can switch you to today, side by side with your current deal. It takes about two minutes and uses your real usage, so you can judge Outfox the Market's offer against the switchable market before committing.
Compare live prices now →Outfox the Market reviews: your questions answered
Is Outfox the Market still called Outfox the Market?
No — it rebranded to Outfox Energy in June 2025. It is the trading name of Foxglove Energy Supply Limited, based in Leicester, and has supplied UK homes since late 2017. Same company, new name.
What do Outfox Energy reviews say?
Outfox holds a Trustpilot score of around 4.7–4.8 out of 5 from over 54,000 reviews (July 2026) — one of the larger review bases among smaller UK suppliers. Reviewers praise being easy to contact and clear billing; recurring criticisms are the lack of a mobile app and slower phone response around the 2025 rebrand.
Is Outfox Energy reliable?
In the most recent Citizens Advice supplier performance table it sat around 8th of the major domestic suppliers, scoring best on switching speed and billing clarity and mid-pack on complaint handling. There were no major Ofgem enforcement cases open against it in 2026.
Can I switch to Outfox Energy through EnergyPlus?
Not currently. Run our whole-of-market quote to see live prices from suppliers we can switch you to, so you can judge Outfox's offer against the market in about two minutes.
Why is Outfox the Market cheap?
Outfox built its name from 2017 onwards on lean, often variable-rate deals sold direct. Cheap headline rates are its heritage, but the right comparison is always your own postcode and usage — standing charges and regional pricing shift who is genuinely cheapest for you.
Ratings and company facts checked 23 July 2026 from public sources (Trustpilot, Companies House, press coverage). EnergyPlus does not currently offer switching to Outfox the Market; our comparison shows suppliers we can switch you to. We may earn a commission when you switch through us — see how we get paid.
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