How do I search on Energy Plus?

Use the search bar at the top of the page. Type a product, service, or help topic (for example, submit meter reading or business electricity) then press Enter.

Can I filter results by type?

Yes. After searching, use filters to narrow by Pages, Products & Services, Guides, or Help & Support to quickly find relevant content.

What if I can’t find what I’m looking for?

Try alternative keywords, check spelling, or browse categories. You can also contact our team through the Help Centre or the Contact page for assistance.

Do I need an account to view results?

No, you can search freely. You’ll only need to sign in to manage your account, view bills, submit meter readings, or access secure documents.

Can I search for my order or quote number?

Yes. Enter your reference number in the search box. For details related to your account, sign in for a secure, personalised view.

Does the search work on mobile?

Absolutely. The site and search are mobile-friendly, so you can find information quickly on phones and tablets.

How are results ordered?

Results are ordered by relevance and may prioritise popular or recently updated content to help you find the most useful information first.

Is my search data private?

We only use aggregated, anonymised search data to improve the website experience. For details, please see our Privacy Policy.

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Updated on 1 Apr 2026