SSE Contact Number & Opening Hours
Every way to reach SSE — phone, email and out-of-hours routes — plus what to do in an emergency and how to escalate a complaint.
Checked 6 September 2026. EnergyPlus is an independent comparison service and is not affiliated with SSE Energy.
SSE sold its household energy business to OVO Energy in 2020 and domestic accounts have been moved across — for gas and electricity queries you now contact OVO, not SSE.
All SSE phone numbers
| What for | Number | Hours |
|---|---|---|
| OVO customer service | 0330 303 5063 | Weekdays — OVO handles all former SSE domestic accounts |
Email and other ways to reach SSE
Manage everything from the OVO app or online account.
Emergencies — do not phone SSE
Smell gas? Call the free 24/7 National Gas Emergency line on 0800 111 999. Power cut? Call 105 free from any phone — both go to the network operator, not your supplier.
If SSE can’t resolve it
Raise a formal complaint with SSE first. If it isn’t resolved within 8 weeks (or you receive a deadlock letter), you can escalate free of charge to the Energy Ombudsman, whose decision is binding on the supplier.
While you’re here — are you on the right tariff?
If you’re calling about a bill, most people save more by checking their tariff than by negotiating. The Ofgem price cap is reviewed quarterly — see our price cap hub for the current figures.
Part of our SSE hub · compare prices for your postcode
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